Wednesday, 1 November 2017

CHAPTER 6: CONCLUSION


        After undergoing a six-month industrial training at the Royal Malaysian Customs Johor, I have gained a wealth of experience as well as gaining much knowledge I cannot forget about. Through this industry training program, I have been exposed to the real nature of work. Therefore, he has indirectly disciplined me as an employee and exposes me to the organizational structure of the department.
     At the Royal Malaysia Customs Johor, I was given the opportunity to carry out the duties of an Office Secretary. The RMCJ also requires members who serve here to participate in all organized programs. Therefore, this is a good start to enable me to practice my own knowledge and judgment in carrying out entrusted tasks. Besides, I have also been taught to work together in one group to complete and implement a task. Through it there is a harmonious atmosphere and a good relationship between fellow trainers and workers.
      The industrial training management system organized by Polytechnics in Malaysia, especially the Polytechnic  Mersing of Johor, has not only produced skilled students but has also given me the opportunity to train me to write a complete and organized technical report. Finally, through the report and all the experience gained will certainly be an important asset for my career and produce capable students in all aspects of management.
     I would like to thank the workers in this department for the purpose of providing tutoring and not teaching me at all times. I would also like to thank all parties involved during my training in the industry.
     The higher education system in Malaysia is a continuous process based on the basis of producing a complete, balanced and integrated human being and in line with the principles of national rule. In tackling the increasingly competitive global scenario, the country needs a future leader who is not only caliber but mentally and physically. Therefore, industrial training plays an important role in the pursuit of this noble goal simultaneously with the government's call to produce a future generation who are knowledgeable to bring the nation to a good level of progress and respected by the outside world.
      While undergoing industrial training, I have gained a lot of knowledge in technology and programming. Especially in practical matters. Apart from being able to gain experience, a student can also improve his skills by doing the work that workers have been taught in industrial training grounds and can practice what they learned while in Polytechnic. In the meantime, discipline is very important to further implement the implementation of industrial training because with discipline then we gain confidence from the training site of the industry.
        My interest is getting deeper after doing industrial training Royal Malaysian Customs Johor. I strongly agree with an opinion stating that industrial training is a way of learning that practices what has been learned by students and can attract deeper interest in the areas students learn. The efficacy of undergoing industrial training at Royal Malaysian Customs Johor can provide me with a very valuable lesson and encouragement for me to move forward and be more competitive in any field. Among other things, effective way of communicating is one of the key assets that students need to have because all the judgments made by someone are from the conversation interacting.
     Efficiency in addressing a problem and systematic time management makes me feel more appreciative and use all the time to spare to fix all the weaknesses within me. Systematic time management systems enable students to be competent in doing the work that is entrusted and always looking for and looking at opportunities for self-improvement as students will always strive to improve themselves by reducing mistakes made to avoid wasting time.
       Being persistent while doing the work will make us feel loved by other employees around us and indirectly we will be more reliable to implement a task that is entrusted. In addition, the quality of an assignment should be emphasized so that there will be no problems later on.
      Any work that is deferred and done on a regular basis and often commits an offense when doing any job will cause the displeasure of employees and supervisors. This is because sensitivity and diligence in performing tasks are very important to advance ourselves so that others will always look at us even in low rank and indirectly, it can have a positive impact on others too.
     Overall, supervisors and employees at Royal Malaysian Customs Johor are very concerned about the quality of work as well as creating a fun working environment. I am very grateful and lucky and satisfied as I was given the opportunity to undergo industrial training at the Royal Malaysian Customs Johor because here many workers helped me to prepare myself for the true nature of the work and their service to me was very good. The knowledge and skills learned while undergoing this industry training can be a useful guide for me in the future.
    Lastly, I would like to thank all who have taught me directly or indirectly during my industrial training at Royal Malaysian Customs Johor. Thank you to Royal Malaysian Customs Johor for accepting me to undergo industrial training over a semester starting from 19/06/2017 until 03/11/2017. With the guidance of the workers here, I can improve my knowledge and understanding in everything I have learned and I hope that with this book of the report it will be able to guide any other student in order to provide a more formal type of report. In this regard, I hope that all of my business efforts and sweepstakes, this book of the report will be fulfilling and achieving objectively as an industry training report.
 

 

CHAPTER 5:                   
                                                   FINDING AND SUGGESTION


        After Six months of industrial training, from 19 June 2017 to 03 November 2017, there are various things to be seen throughout the course of this industrial training. Industrial training is a must-have thing that every student demanding in Polytechnics throughout Malaysia.
           The purpose of this is to provide students with the opportunity to see more closely the way they work in their respective departments. Here, I would like to give some comments to Polytechnic management and also the organization I have chosen to undergo industrial training, Namely the Royal Malaysian Customs Johor. Firstly, I would like to congratulate the Polytechnic because with the training of the industry it will expose the students to the world of work real.
      Apart from being able to train to become a responsible student, Polytechnics have also given a wonderful experience and experience in every student while undergoing industrial training. This is a good move to form a brilliant and authoritative student. In essence, the Polytechnic management, in particular the management of the industry's training, has been paying close attention to its students. Only before undergoing industrial training is less exposed to the industry to complete the industry training report book.
            While the responsible party has held meetings for students who will undergo industrial training and be briefed on the way they are written, it is still insufficient as students are intimidated to make industry report books. For example, the management can show students with a complete set of report books. On the other hand, on behalf of the organization it is necessary to employ more employees so that all matters can be resolved quickly because so far only three employees exclude the director. Organizations should also meet at least once a week. This is to find out if there is a problem facing the workers.
Comment for firms is:
1.              Lack of paper A4
2.              Not working together 
Suggestion for PMJ is:
1.    Before the PMJ sent to a firm, it would be preferable to have a questionnaire in advance about the firm. So its help to student during Internship.
 ADVICE AND SUGGESTION FOR POLYTECHNICS:-

         The polytechnics must discuss with the firm about the problem because some students will have problems finding a suitable place to stay especially for girls. Students need to be exposed in detail about their rights as long as undergoing industrial training as well as the rights of employers in which industrial training is conducted.
          This is because there are cases where students are too much to follow the instructions of the employer so that it burdens the students with the knowledge of their respective rights may prevent the occurrence of unwanted things such as students against employers in the right thing or the firm / company employing students as if they were a company / firm
          After receiving the assignment given, each student should be sensitive to the assigned responsibilities. If there are any inconveniences, the student must be brave to ask and to receive assistance from the competent party. This is for the student's own convenience. Rules and regulations relating to firms and polytechnic disciplines should be maintained.
           This is to gain the confidence of the firm and keep the polytechnic good. Students who are going to undergo industrial training should prepare themselves with a strong sense of identity in line with the philosophy of state education to produce students who are balanced in terms of spiritual, physical, emotional and mental.
        I involve most students who are sent to undergo industrial training with less mental and emotional resilience. The work environment leads the student to be brave and emotionally stable in the face of all the squabbles but there are some students who seem unable to refrain from facing the challenge.
         Hence, the credibility of polytechnic students seems to be disputed. Perhaps before semester students for diploma courses and semester students for outbound training courses undergo industrial training, a course of self-improvement and emotional management should be provided to students.

 PROBLEMS ENCOUNTERED
 
      Honestly, I have no problem working with all the officers at this branch. The officers here provide a great deal of cooperation to help me undergo my training in the industry successfully. Especially my supervisor here,  Madam Maryani Binti Jamian as Assistant Director of Customs Procurement Branch. He constantly monitors the work I am doing here and ensures I have no problem. The other officers never felt overwhelmed to give me guidance.

    The atmosphere of work here is also comfortable. I was placed on a table equipped with a computer for my work use. There are also clean toilets, cafeteria and pantry for use during rest.

     The only obstacle found here is that quoting / tender process is difficult. I, as a practical student cannot arbitrarily obtain relevant information. For example, in the quotation / tender process, there is a process of making an estimate of the limit / value of such an acquisition. Although the budgeting process relates to my learning area, Mathematics, but I cannot engage in the process. However, it is imperative that I and the parties involved, especially the PMJ, understand that the prohibition of this engagement is intended to safeguard the security and confidentiality of information. At least, I am exposed to other processes as I stated in the activity / task section I am running here.
 
CHAPTER 4:TECHNICAL REPORT

INTRODUCTION;-

JKDM is divided into sections such as Enforcement Division, Compliance Management Division, Division of Structure, Goods and Services Tax Division, Technical Services Division, Management and Human Resources Services Division, Corporate Planning Division, Legal Division and Information Technology Division. I was placed in the Procurement Branch, which is one of the branches in the Management and Human Resource Division.

In general, the role of this branch is closely related to the procurement process  the process of procuring a supply, service or work by following the set procedures. This branch is responsible for planning and managing the procurement of supplies, services or works for the Johor Bahru Responsibility Center (PTJ) which includes Senai, Sultan Iskandar Building, Tax-Free Complex, Pengerang, Sg. Rengit, Pontian, Bandar Penawar / Pasir Gogok, Tg. High Kota GST Letter and Office. Examples of supplies, services, or jobs are as follows:

i. Office supplies,  copiers (Photostat).

ii. Services for termite-pest prevention services.

iii. Civil / Electrical repair / maintenance work.
 
SUMMARY OF INDUSTRIAL TRAINING ACTIVITIES
INTRODUCTION:-
A summary of the industrial training activity is when trainees conduct training and conduct research. They will also describe the nature of workers, teamwork, communication between workers and administrators, etc.

A summary of this industry training report made by me and posted daily while undergoing industrial training 

   
                         Activities that undergoing six months industrial at RMCJ        

                                      Make a check on the Quotation Percentages .
 
         

                        Make a Memo documents for Tender and Quotation Number of.                                                   1/3/4/5/6/7/8/9/10//11/12/13/14/15/16/18/19/20/22/23 2017.

                                          Calculate Percentages of Client involve in Tender
   

Knowledge / skills acquired ( throughout the week) :
Can learn about Percentages of Quotation

Impact on Students:
Extensive knowledge about Quotation
How to Calculate and Correct The percentages of each client 

Make a Minute Paper 
Record Incoming and Outgoing Mail 😊

I also assisted the officials in the office to provide a tender for an application for the next project. I helped prepare a quotation for the request 
I also need to provide the necessary documents for office audit preparation 

Knowlesge/ skills acquired (throughout the week):
Learn to complete a tender for entering a project 
Learn to record the documents 
Learn to complete the payroll according to the format 
Impact On Students 
Emphasize the nitty-gritty  aspect and make documents more closely related to costs 
The tender preparation needs to be organized and complete.


                                                       Make a Pos to Arkib Negara



Knowledge / skills acquired (throughout the week):
The personal information of every employee is important and should be compulsory in the every organization.
It is more efficient to manage work related to this organization
By interesting between project site offices and key offices when each employee personal information needs to be met at the main office of the organization
Impact on Students

                               Arrange documents into Files following list of 2017


Knowledge /skills acquired (throughout the week) :
Learn something more tidy and organized 
Learn to apply Microsoft Office skills in recording.

Impact on Students 
Exposure to the E-commerce world more deeply 
Can add knowledge to the organization for self preparation in the upcoming working environment.

Print Out Documents From SPA

Record incoming and outgoing mail. 

Collect attendance of presence workers.

                                            Make a Analysis Report of Attendance

Arrange Document into Files Following Serial Number 

                                                          Make a Minute paper
                                 Keep arrange documents following list of Quotation

                                         Collect fill-up form of 'Data Kesihatan dan Semua Pegawai
                         Yang Berkidmatan Di Jabatan Kastam Diraja Malaysia.

                   




                                    Record into Analysis Report as Lateness, No scan

                                                            Print Out Documents





























   DAMAGE TAX STAMP

  Taxes of intoxicating Liquor tax / cigarettes must be replaced by the supplier in the following circumstances:
  Verified damage by CPP
 Damage caused by supplier mistake
  For damage stamps caused by mistakes of importers, manufacturers and refiners;
  Must be returned to the station where it is purchased for disposal purposes
  No replacement of stamps shall be possible except with repurchase after obtaining CPP approval

           LOSS TAX STAMP

·          In Customs control:
  *Delete Calculations Loss of tax stamps should be dealt with in accordance with the     Treasury Instructions 314 to 328 and the Treasury Circular
·         After submission made to the importer / manufacturer / supplier:
         * No tax stamp replacement will be made
*The importers / Manufacturers / Bottlers are required to  pay taxes (if relevant and  repurchase a new tax stamp)

WHAT IS A TAX STAMP?

A tool for determining whether the item enters into the country legally or not

Which Items Tax Stamp Charged?

                  

How Much Is The Stamp Price??                

·         RM0.11 ​​cent / unit

·         Determined by RMC Headquarters, Putrajaya through the Lembah Sari Company which holds the tax stamp production contract

·         The applicant must pay to the Cashier at certain RMC branches and the Cashier will issue a General Receipt 115
 


CATEGORY PROCUREMENT
Government procurement is divided into three (3) categories as follows:
1. Work

·         The procurement of works involves construction works such as buildings, airports, ports, roads, site sites, water dam and drainage works and also includes mechanical and electrical works.

·         Companies wishing to participate in procurement must register with the Contractor Service Center (PKK) in the relevant heads and sub-heads as well as the Construction Industry Development Board (LPIPM / CIDB) in the relevant classes and grades.
2. Stock

·         Procurement includes goods / equipment supplied to carry out a Government program, activity or project such as food, clothing, vehicles and office equipment.

·         Companies wishing to participate in procurement must be registered with the Ministry of Finance in the relevant field code.

3. Services

·         The acquisition of services is defined as human resources or expertise to carry out and complete certain projects. The field of service is divided into two: consulting and non-consultant services.

·         The consultancy services include areas such as physical and non-physical development consultants.

·         Non-consultant services include services such as course handling and training, maintenance and repair, cleaning and cleaning, rental and building management, advertising, transportation and so on.

·         Companies wishing to participate in procurement services must be registered with the Ministry of Finance in the relevant field code.
 

 

LOGO

Usually logo and organization’s name will obstructive the organization’s identify and image. The Royal Malaysian Customs logo has been changed into obstructive a positive image positive towards the vision, mission to be efficient, clean and trusted services. The reason why the logo and the name of the organization been changed is because to be consistent with the organization motto, vision and mission. 

 
Royal Malaysian Custom